Frequently Asked Questions
General FAQs
How much does a video cost?
The cost of a video depends on the scope of the project, including pre-production, filming, editing, and additional services. Contact us to discuss your specific needs and receive a tailored quote.
How long will it take to complete a video?
Most projects take 60–90 days to complete, including pre-production, filming, editing, and revisions.
Who will I be working with?
You'll work with our experienced team, including a dedicated project manager who acts as your main point of contact, ensuring seamless communication and alignment with your vision.
What industries do you specialize in?
We work with industries like education, life sciences, energy, manufacturing, and historic preservation, where clear communication and authentic storytelling are essential.
Do you work with clients outside your region?
Yes, we serve clients nationwide and internationally. Whether you’re in California, across the U.S., or abroad, we tailor our services to meet your needs, including travel for on-site shoots.
What if I don’t feel comfortable being on camera?
Our Authenticity Amplified™ approach provides coaching and a supportive environment to help you feel and look confident. We specialize in making even the most camera-shy individuals shine.
Who owns the footage after production?
You own the final deliverables after payment is received. BCD retains the rights to proprietary production methods and may use the content for promotional purposes unless otherwise agreed.
Do you provide captions or translations for videos?
Yes, we can include captions, subtitles, or translations as part of post-production to enhance accessibility and audience reach.
What do I do with the video once it’s done?
We provide guidance on how to distribute your video across multiple platforms, including your website, social media, email campaigns, and paid advertising. Our team ensures you maximize its impact.
What happens if I need to reschedule a filming day?
If you need to reschedule, let us know as soon as possible. While rescheduling fees may apply, we’ll work with you to minimize disruptions and accommodate your new timeline.
Creative Process FAQs
How does the video production process work?
Our process has three stages:
Pre-production: Research, scripting, and planning to align with your goals.
Production: On-location or studio filming with professional crews and equipment.
Post-production: Editing, color grading, sound design, and delivery.
Can you help with scripting and concept development?
Yes, our Story Codex™ reverse-engineers your messaging to create narratives that resonate with your audience.
What if I don’t like the initial draft?
Each project includes a revision phase to ensure the final product meets your expectations. Feedback is consolidated for efficient updates.
Can I request additional edits or updates after delivery?
Absolutely. We offer a la carte editing services for ongoing needs, such as creating shorter versions or adding updates to existing content.
Do you provide on-screen coaching?
Yes, our team offers personalized coaching to ensure everyone feels comfortable and looks professional on camera.
Technical FAQs
What kind of equipment do you use?
We use broadcast-quality equipment, including dual-camera setups, advanced lighting, and professional sound recording.
Do you create animations or special effects?
Yes, we offer animation and compositing services as part of our post-production options.
What formats will the final video be delivered in?
Videos are delivered in high-resolution formats optimized for your platforms, such as MP4 for online use.
Do you archive footage?
Yes, we archive raw footage and project files for a specified period. Additional fees may apply for long-term storage or retrieval.
Service-Specific FAQs
Brand Video Asset Package
What is the Brand Video Asset Package?
A comprehensive solution designed to create evergreen content for websites, landing pages, and campaigns.
Who is the Brand Video Asset Package for?
Ideal for businesses looking to simplify complex messaging, build trust, and drive conversions.
How does the process work?
It involves pre-production (research and scripting), filming, and post-production (editing and delivery) over 60–90 days.
Paid Advertising
What platforms do you support?
Platforms like Google Ads, Facebook, Instagram, and other relevant social media or search channels.
Is there a minimum spend?
Yes, a minimum platform spend of $2,000/month is required to ensure effective campaigns.
Can I do Paid Advertising without the Brand Video Asset Package?
Paid Advertising services are only offered as an add-on or follow-up to the Brand Video Asset Package to ensure quality and consistency.
Routine Video A La Carte
What is Routine Video A La Carte?
Flexible video production services for ongoing or ad-hoc needs, such as events, training, or social media.
Who is Routine Video A La Carte for?
Perfect for teams and agencies needing high-quality video content without committing to a large-scale project.
How does the process work?
After defining your needs, we handle filming and editing. You’ll have direct input during the editing phase to ensure satisfaction.
Pricing and Guarantees
What’s included in your pricing?
Pricing includes pre-production, production, and post-production services. Add-ons like animation or thematic chapters are available for additional fees.
Do you offer discounts for nonprofits or startups?
Yes, we offer tailored pricing and discounts for nonprofits or startups, depending on the project scope.
What guarantees do you offer?
We guarantee an increase in audience engagement, conversions, or ROI within 90 days, with remedies provided if goals aren’t met.
How do you measure success?
Success is tracked using metrics like engagement rates, leads, conversions, and other KPIs aligned with your goals.
Logistics FAQs
Do you work with clients outside your region?
Yes, we serve clients nationwide and internationally, providing travel options for on-site shoots.
How much notice do you need to start a project?
We recommend reaching out 4–6 weeks before your desired start date to allow time for planning and scheduling.
Do you offer ongoing support or retainers?
Yes, we provide retainer options for businesses with ongoing video needs, offering priority access and discounted rates.
Distribution FAQs
How do I maximize the impact of my video?
Distribute your video across platforms like your website, social media, email campaigns, and paid ads. We can guide you on best practices.
Can videos be repurposed for different platforms?
Yes, our Repurposing Framework™ creates multi-channel assets from a single video to optimize ROI.